The cottage we stayed at was absolutely wonderful! Definitely want to go back to stay again! The hospitality was superb!
Room we had was nice (suite), good breakfast in the morning. But terrible WiFi. Could not stay connected or use for anything more than checking my e-mail...
Cosy experience for small group of friends travelling together. Filled with extra miles from staff. KUDOS.
Hotel's location is very well situated; the Grand Hirafu and Hanazono shuttle buses are less than 1-min walk away. Convenience stores are nearby: Seico mart is just opposite, while Lawson is about a 5-min+ walk away.
Breakfast is included in the rates, which is fantastic!
It's approximately a 10-min walk from the hotel to Grand Hirafu if you're skiing/ snowboarding there.
Appreciate that the friendly M Hotel staff picked us up and dropped us off at the Hirafu Welcome Centre each way!
Note that housekeeping only happens once every 3 days - we didn't mind this - but they do clear out the trash every day.
Room is slightly bigger than I expected of a typical Japanese hotel room. We have adequate space to lay out 2 luggages.
A small issue but no dealbreaker: the water runs cold suddenly while showering, but resumes back to hot almost immediately. (we just treat it as a refreshing wake-me-up!).
I'll stay here again for no-frills, just want to eat/sleep/clean up/snowboarding type of holiday.
Can't beat the convenience of the location. Rooms are small but well equipped and comfortable. Secured storage provided for snow equipment and clothing. Breakfast, which is included as part of your stay, is so delicious. Eggs, pancakes and waffles made to order! I will definitely be back.