Aava Whistler Hotel
The hotel was spectacular and cozy. Our check-in experience was flawless and we appreciated all that Tyler did for us on our stay! From free room upgrades to umbrellas to offering to bring us a microwave for warming up the kids bottles.
A great hotel that’s close enough to the village (just across the street) but you don’t pay the premium for it. Also includes self parking onsite, which is at least a $25 option at other hotels in the village. The atmosphere is nice and the rooms are beautiful, plus you get this fancy smelling shampoo/body wash in the rooms!!
Colin up front is a customer service legend. Corporate should move that guy up to an executive position immediately if they are even remotely competent. When I lost my wife and needed a new key card Colin was on it immediately and saw to it that I got a new card promptly. Checking in or retrieving your bike? Colin had that taken care of in record time. Colin even accommodated a late check out so I had time to relax until my airport shuttle arrived. I imagine if requested Colin would tuck you in and sweetly serenade you with your favorite lullaby.
Great hotel. 2 minute walk into Whistler Village. Helpful staff. Gym facility and pool perfect for a short stay.
The hotel was okay. It's old but renovated. I have stayed at many old hotels and this is a typical one. This isn't a luxury hotel plus the policy seems too strict. There is not a lot of freedom for the guests because of way too many rules and regulations. The room was very spacious and clean but the walls are not thick enough to block the sound coming from outside. I could hear the footsteps from the upper floor. The other guests were respectful so they were not overly loud but it got little distracting. It's not quite a big place with no business centre, small gym and swimming pool. The guest services were not friendly but were not rude either. The check-in and service went very smoothly. The location was great with only steps away to the village and grocery store. This is a very good example of a 3-star hotel.